Privacy Policy

Introduction

Angel Garage Door Inc (“we,” “us,” or “our”) operates the website angelgaragesd.com and provides garage door repair, spring replacement, opener service, installation, and related work in San Diego County, California. We are located at 9895 Erma Rd, San Diego, CA 92131, and we hold California Contractors State License Board license CSLB #1105902 (classification D28).

This Privacy Policy explains what information we collect through this website and through direct contact such as phone calls and email, why we collect it, who we share it with, and what choices you have. It applies to visitors to angelgaragesd.com and to people who contact us or receive service from us.

This policy does not apply to other companies’ websites that we link to, or to third-party platforms such as review sites and social media, which operate under their own policies.

Information We Collect

Information you provide directly

When you complete the request form on this website, we ask for:

• Name and phone number — required, so we can respond to your request
• Email address — optional
• Neighborhood or city — optional, so we can route the visit
• Service needed — selected from a list such as repair, broken spring, opener, installation, or maintenance
• Your description of the issue — required, and anything else you choose to include in that message

If you call or email us instead, you may share the same kinds of details, plus your service address, gate or access codes you choose to give us, scheduling preferences, and photographs of the door, opener, or hardware. Property managers and HOA representatives may also provide a company name, unit numbers, and a billing contact.

Information collected automatically

When you use the website, limited technical information is handled in the ordinary course of serving pages:

• Web server logs maintained by our hosting provider, which typically record IP address, date and time, requested page, browser type, and referring page
• The page you submitted a form from, which is included in the notification email so we know which page prompted your request
• The date and time of a form submission

Information related to service and payment

If you become a customer, we keep records connected to the work itself: the service address, what was inspected, what was recommended, what was performed, parts used, photographs taken to document condition, and invoicing and payment records.

This website does not process payments. Payment for completed work is arranged directly between you and us at the time of service, and any payment details are handled outside this website.

What we do not collect on this website

To be clear about what is not happening here: this website has no user accounts or logins, no newsletter or email subscription signup, no online booking or scheduling calendar, no shopping cart or checkout, and no comment or review submission feature.

How We Collect Information

We collect information in the following ways:

• The request form on our contact page and home page. Submitting it sends the details to our team by email; the form does not create an account or store your information in a website database.
• Phone calls placed to (619) 777-5628.
• Email sent to angelgaragedoorinfo@gmail.com or replies to messages we send you.
• In person, during an on-site inspection or service visit.
• Automatically, through standard web server logs kept by our hosting provider.
• Through an embedded map on our contact and service areas pages, as described below.

How We Use Information

We use the information described above for the following business purposes:

• Responding to inquiries, questions, and estimate requests
• Contacting you by phone or email about your request, and by text message if you communicate with us that way
• Diagnosing the problem, preparing an estimate, and scheduling a visit
• Performing approved work and following up afterward
• Preparing invoices and maintaining accounting and tax records
• Documenting the condition of a door for estimates, warranty questions, or insurance claims
• Communicating with a property owner, manager, or association where you have authorized it for a specific job
• Maintaining and improving the website, and keeping it secure and working correctly
• Meeting legal, licensing, insurance, and record-keeping obligations that apply to a California licensed contractor
• Detecting and preventing fraud, spam submissions, and misuse of our forms

Messages about a specific request, appointment, or invoice are operational, and we may need to send them in order to do the work. If we ever send promotional messages, you can ask us to stop by replying to the message or contacting us using the details at the bottom of this page.

Cookies and Browser Storage

As of the last updated date shown above, angelgaragesd.com does not set its own advertising or analytics cookies, and it does not display a cookie consent banner because it does not place non-essential cookies of its own.

Browser storage we do use

The website uses one item of session storage in your browser, under the key agd-scroll-popup-closed. Its only purpose is to remember that you dismissed the on-page offer panel so it does not reappear during the same browsing session. It contains no personal information, it is not shared with anyone, and your browser clears it when you close the tab.

Cookies set by an embedded map

Our contact page and service areas page include an embedded Google Map. When one of those pages loads, Google may receive your IP address and may set cookies or use similar technologies in your browser under its own policies. This happens on those two pages only.

Managing cookies and storage

You can block or delete cookies and clear site data through your browser settings, and most browsers let you set preferences per site. Blocking storage for this website will not prevent you from reading pages or using the request form, though the dismissed offer panel may reappear. Because we do not run our own tracking scripts, there is no separate opt-out for us to provide.

Do Not Track

Browsers differ in how they send “Do Not Track” signals and there is no single accepted standard for responding to them. Since we do not track visitors across other websites, we do not behave differently based on that signal.

Third-Party Services

We keep third-party services on this website to a minimum. The ones actually in use are:

• Web hosting. Our hosting provider serves the website and keeps standard server logs.
• Email delivery. Form submissions are delivered by email through the mail service associated with our domain, and we use email to correspond with customers.
• Google Maps. An embedded map appears on our contact and service areas pages, showing our business location. Google processes information from that embed under its own privacy policy.
• Our website and marketing provider. The company that built and maintains this website receives a copy of request-form notifications so that inquiries are not missed, and has technical access needed to maintain the site.

As of the last updated date, this website does not run Google Analytics, Google Tag Manager, Google Ads conversion tracking, the Meta Pixel, reCAPTCHA, a third-party live chat service, a customer relationship management widget, an email marketing platform, or any other advertising or session-recording script. If we add any of these in the future, we will update this policy and this section before or when we do.

Third-party providers handle information according to their own privacy policies and terms, which we do not control. We encourage you to review the policies of any third-party service you interact with.

Information Sharing

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We do not trade or rent customer lists to unrelated marketers.

We share information only where it is needed to run the business or where the law requires it:

• Service providers that support our operations, such as web hosting, email, telephone service, our website and marketing provider, payment acceptance at the time of service, and bookkeeping
• Suppliers and manufacturers, where a part order, warranty claim, or compatibility question requires job-specific details
• Property owners, managers, or homeowner associations, where you have authorized communication with them about a specific job
• Insurance carriers and professional advisors, such as our attorney or accountant, where a claim, coverage question, or compliance matter requires it
• Government authorities or other parties, where required by law, subpoena, or court order, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of any person
• A successor entity, if the business is sold, merged, or reorganized, in which case customer records may transfer as part of that transaction

Data Security

We use administrative and technical safeguards that are reasonable for a local service business of our size. These include serving the website over an encrypted HTTPS connection, limiting access to customer information to people who need it to do their jobs, and using access-controlled email and business accounts.

No website, email system, or method of electronic storage is completely secure, and we cannot guarantee that information will never be accessed without authorization. Please avoid sending sensitive financial information such as full payment card numbers or bank account details by unsecured email. If you need to share something sensitive, call us at (619) 777-5628 and we will find a suitable method.

Data Retention

We keep information only as long as there is a reasonable business, legal, accounting, or operational need for it.

• Inquiries that do not become jobs are kept for a limited period so we can follow up and recognize repeat contacts, then discarded.
• Customer service records, including what was inspected, what was performed, parts used, and documentation photographs, are kept longer to support service history, warranty questions, and any dispute that may arise.
• Financial and tax records are kept for the periods required by California and federal law.
• Server logs are kept for the period set by our hosting provider.

When information is no longer needed, we take reasonable steps to delete it or remove identifying details. Copies may persist for a limited time in routine email archives and backups before those are cycled out.

Your Privacy Choices and Requests

You can ask us to do any of the following, and we will honor reasonable requests:

• Access — ask what contact and service information we hold about you
• Correction — ask us to fix information that is inaccurate or out of date
• Deletion — ask us to delete information we do not need to keep for legal, accounting, warranty, or dispute-resolution reasons
• Stop contact — ask us to stop contacting you, or to stop any promotional messages while still receiving messages about an active job
• Explanation — ask how we obtained your information and what we have done with it

To make a request, email angelgaragedoorinfo@gmail.com or call (619) 777-5628 and describe what you would like. We may need to verify your identity before acting on a request, and we may keep records that we are legally required to retain. We will not treat you differently for making a privacy request.

A note for California residents

We are a California business, and California residents may have rights under state privacy law. Whether a specific statute such as the California Consumer Privacy Act applies to a particular company depends on thresholds including annual revenue and the volume of personal information handled, and we make no representation that any particular statute applies to us. Regardless of whether it is legally required, we will respond to the kinds of requests listed above. If you believe a specific legal right applies to your situation, tell us in your request and we will consider it.

Children’s Privacy

This website and our services are directed to adults arranging property maintenance and construction work. We do not knowingly collect personal information from children, and we have no features intended for use by children. If you believe a child has provided us with personal information, contact us at angelgaragedoorinfo@gmail.com and we will delete it.

External Links

Our website links to outside websites, including our listings and profiles on Google, Facebook, Instagram, and Yelp, manufacturer information for the brands we service, and the website of our web design provider. Those websites are operated independently. We do not control their content, their data practices, or the cookies they set, and we are not responsible for them. Reviewing their privacy policies before providing information to them is a good idea.

Changes to This Privacy Policy

We may update this Privacy Policy as our practices, tools, or legal obligations change. When we do, we will revise the “Last updated” date at the top of the page and post the new version here. Material changes, such as adding analytics or advertising tools, will be reflected in the relevant section. We encourage you to review this page occasionally.

Contact Us About Privacy

For questions about this Privacy Policy or about information we hold, contact:

Angel Garage Door Inc
9895 Erma Rd, San Diego, CA 92131
Phone: (619) 777-5628
Email: angelgaragedoorinfo@gmail.com
Website: angelgaragesd.com
License: CSLB #1105902 (D28)

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This Privacy Policy is provided for general information about our practices and is not legal advice. Privacy requirements vary by jurisdiction and change over time; a qualified attorney should review this policy against the specific laws that apply to your situation.